• What material are ZoLi bottles made from?
• What is Bisphenol-A and why is it harmful?
• What are phthalates and why is it harmful?
• Why is PVC harmful?
• Are ZoLi bottles microwave safe?
• Are ZoLi items dishwasher safe?
• How do I clean and maintain ZoLi products?
• Can I sterilize ZoLi products?
• What is the anti-colic venting system?
• What are the available sizes for nipples?
• Are ZoLi products available online?
• Do you ship outside the continental US?
• Do you offer express shipping?
• How do I return an item?
• What kind of warranty does ZoLi offer on its products?

What material are ZoLi bottles made from?
ZoLi bottles are made of polyethersulfone (PES), which are free of the potentially harmful chemicals such as bisphenol-A and phthalates. PES is characterized by a natural amber color and its ability to withstand high temperature.

What is Bisphenol-A and why is it harmful?
Bisphenol A is used to make polycarbonate plastic products including most baby bottles and sippy cups. It is a hormone-disrupting chemical believed to cause problems from cancer to developmental disorders to hyperactivity to diabetes. It has been known for some time that scratched and worn polycarbonate feeding bottles will leach this chemical into baby’s formula or milk.

See www.environmentcalifornia.org and www.bisphenol-a.org for more info.

What are phthalates and why is it harmful?
Phthalates are commonly used as softeners or plasticizers to make polyvinyl chloride (PVC) soft and flexible. They are endocrine disruptors believed to interfere with normal development of a fetus or child and linked to problems with reproductive system.

Why is PVC harmful?
Polyvinyl chloride, also known as vinyl or PVC poses risks to both the environment and human health. PVC needs additives and stabilizers to make it useable. For example, lead is often added for strength, while plasticizers are added for flexibility. Low-level exposures are associated with decreased birth weight, learning and behavioral problems in children, suppressed immune function and disruption of hormones in the body. PVC threatens environmental and consumer health at every stage of its product life cycle, according to the Center for Health, Environment, and Justice (CHEJ). PVC is also the least recyclable plastic.

Are ZoLi bottles microwave safe?
Although we do not recommend heating any plastics in the microwave, ZoLi’s bottles can be warmed in the microwave. If you choose to heat formula or milk in the microwave, remove the nipple ring and nipple prior to heating and make sure to test the temperature and shake the bottle before feeding as the microwave creates hot spots in formula or milk.

Are ZoLi items dishwasher safe?
Yes. All items with the exception of Breathe™ Nasal Aspirator, can be placed on the top rack of the dishwasher.

How do I clean and maintain ZoLi products?
We recommend cleaning all parts thoroughly with a mild dish detergent and warm water or place on the top rack of the dishwasher prior to first use. For Breathe, please refer to detailed cleaning instructions provided in operations manual.

Can I sterilize ZoLi products?
You may sterilize ZoLi bottles, nipples, and teethers by placing them in sterilizer or boil them for 2 – 3 minutes.

What is the anti-colic venting system?
The specially designed valve integrated with the nipple is designed to eliminate air from entering baby’s liquid and prevents nipple collapse. This integrated anti-colic venting system reduces spit up and colic and makes cleaning and assembling the ZoLi bottle quick and easy.

What are the available sizes for nipples?
Stage 1 nipples come standard with the 10 oz and 5 oz bottles. Stage 1 is for newborns upwards to 3 months. If you feel the flow is getting to be too slow for your baby, you can move up to Stage 2 (+6 months) or Stage 3 (+9 months) which are available for purchase at your local ZoLi retailer or through our website (www.zo-li.com).

Are ZoLi products available online?
Yes. All of our products are available for sale through our website (www.zo-li.com). You may also want to check our store locator to find retail locations near you.

Do you ship outside the continental US?
We currently ship to all 50 states and Canada. Shipping charges are calculated based on weight and destination.

Do you offer express shipping?
Expedited shipping is available as an option upon check out. Our standard shipping is ground and typically takes 7 – 10 days depending on where you live. You will receive an email confirmation once the order is shipped.

How do I return an item?
See Return Policy

What kind of warranty does ZoLi offer on its products?
ZoLi offers a 30-day warranty on it's products against defects in materials. You may return defective items for evaluation. Please refer to Return Policy on how to send an item back to ZoLi. See Return Policy.